Terms & Conditions

A legal disclaimer

The information provided on the THHC website and through our services is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. THHC is a non-medical in-home care agency and does not employ licensed medical professionals or provide medical services. All services offered are strictly limited to non-medical care, including assistance with daily living activities, companionship, and other agreed-upon tasks as outlined in individual care plans.

THHC and its caregivers are not liable for any medical emergencies, health complications, or injuries that occur during or outside the scope of provided services, except when caused directly by the gross negligence of our caregivers. Clients and their families are responsible for disclosing any relevant health conditions, risks, or requirements necessary to provide safe and effective care.

By using THHC’s website or services, you acknowledge and agree that THHC will not be held liable for any damages, losses, claims, or disputes arising from your reliance on the information provided or services rendered. You further agree to indemnify and hold harmless THHC, its employees, agents, and affiliates from any claims or legal actions related to property, personal injury, or monetary losses unless caused by THHC’s gross negligence or intentional misconduct. This disclaimer is subject to change without notice and is governed by the laws of the State of Michigan.

For specific questions regarding our services or this disclaimer, please contact THHC directly at HelpDesk@truhomehelp.com or 1-800-.

Terms & Conditions - the basics

Welcome to Tru Home Help Care. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Tru Home Help Care provides non-medical in-home care services, including assistance with daily living activities, companionship, and other agreed-upon services outlined in your care plan. Our services are not medical in nature, and we do not offer medical advice or perform medical procedures.

As a client, you are responsible for ensuring accurate and complete disclosure of care needs during service assessments. You must provide a safe and respectful environment for our caregivers and promptly notify Tru Home Help Care of any changes to care requirements or conditions. We reserve the right to assign, reassign, or substitute caregivers as needed to ensure continuity of care. All caregivers are thoroughly vetted, trained, and employed by Tru Home Help Care.

We are committed to protecting your privacy and any personal information shared with us will be handled in accordance with our Privacy Policy. However, Tru Home Help Care cannot be held liable for harm resulting from failure to disclose health conditions, medical emergencies, or accidents not directly caused by our caregivers’ negligence.

Tru Home Help Care reserves the right to update or modify these terms and conditions at any time, with changes taking effect immediately upon posting to our website. These terms are governed by the laws of [Insert State/Region], and any disputes arising from their application shall be resolved under these laws.

For any questions or concerns regarding these terms and conditions, please contact us via email at [Insert Email] or by phone at [Insert Phone Number]. By using Tru Home Help Care services, you acknowledge that you have read, understood, and agree to these terms and conditions.